Phoenix Osteopathy
Keeping you mobile and helping you do what you do

Tel. 0208673 2989
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Can I bring a chaperone?

If you wish to have someone present during your treatment, you are welcome to bring a friend or relative.

Osteopaths Training and Qualifications

Undergraduate osteopathy students can follow a four year full time or five year part time course that involves the combination of academic work, technique classes and over 1000 hours of clinical  practise. Osteopaths will qualify with Masters degree in osteopathy MOst, BSc (Hons), Bachelors in osteopathy BOst. Prior to this a DO (diploma in osteopathy) was awarded but has now been overpassed university awarded degrees.
After graduating osteopaths are required to do 30 hours of CPD (continual professional development) each year. This can consist of self study, attending workshops, courses or seminars. This ensures we are kept up to date with current research, treatment protocols and techniques. 

How many treatments will I need? 

The number of treatments vary and depend on the conditions and the person being treated. We aim to keep appointments to a minimum. We look to see if treatment is making a change. We may recommend long term maintenance treatments are regular intervals, depending on the individual and their lifestyle, this could range from once a month to once every six months. 

Does it hurt?

Some techniques may cause some discomfort during treatment, we of course try to keep this to a minimum. We will tell you what to expect and do let us know if you are in pain. It is possible that you feel a little sore after treatment, this is a healthy and normal reaction. 

Do I need to see my GP first?

If privately paying for your treatment, you do not have to see your GP first. However some insurance companies require to you to get referred from your GP first. 

How much does treatment cost?

Cost of treatment can be found on our Pricing page. 

Block Purchases and Account credit

Please contact us for block purchase prices. We cannot offer refunds on block purchases and account credit. Credit stays active on account for 1 year from date of purchase. 

Gift Vouchers

You can of course buy a gift voucher, or top up an account with credit. Once purchased, vouchers cannot be refunded or exchanged for cash. If your treatment costs more than your voucher you can top up. If your chosen treatment costs less, left over credit will remain active on your account for 6 months. 

What if I need to cancel my appointment?

We do have a 24 hour cancelation policy. Late cancelation or no show appointment, will be charged in full. If for any reason you need to cancel an appointment, please contact us as soon as possible via. email or call us on 0208 673 2989

Do you take medical insurance?

We don't claim directly from the insurance companies on your behalf. Treatments must be settled in full, you will receive a receipt with which you can claim back from your insurance directly. It is your responsibility to gain authorisation from you insurers. If you have any questions please don't hesitate to ask. Below are a number of insurers we are affiliated with. 
Aviva Health Insurance
Cigna Health Insurance
Vitality Pru Health
Simply Health
The Exeter Family Friendly
WPA Health Insurance
Healix Health Care
Westfield Health

© Phoenix Osteopathy Ltd.  2018. All rights reserved. 
Balham, Privacy, Cookie,  Wandsworth Common, SW12
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